Quality Policies

Established in 1996 Allied International Trading Ltd trading as "Supertouch" specialise in the manufacture and distribution of quality Personal Protective Equipment (PPE) and Workwear solutions. The business, which is based in Smethwick in the West Midlands prides itself on delivering outstanding customer service. We are renowned for the quality of our products and have a dedicated Technical team that helps organisations ensure their on-going compliance with all necessary British, European and International standards. Supertouch was identified as one of the London Stock Exchange's 1000 Companies to Inspire Britain. The report is a celebration of the UK's fastest-growing and most dynamic small and medium sized businesses. We are committed to continued growth, the continual improvement of our Quality Management System and in satisfying applicable requirements, including statutory and regulatory.

We recognize that reductions in waste, and improvements in process understanding and compliance, will help to ensure the sustainability of our organisation; as will the maintenance of our organisational knowledge for the consistent provision of product and service, and for business continuity purposes.

We are committed to maintaining accredited ISO 9001:2015 certification through co-operation, motivation and effective collaboration with all our stakeholders. This will ensure consistency of approach, continual improvement and confidence/trust in our processes to deliver products and services to requirements.

Quality objectives will be set to support this policy the organisation’s changing context. These will be reviewed at Top Management’s monthly reviews.

We are committed to enhancing customer satisfaction through the effective application of our Quality Management System and with it a socially responsible attitude to the manufacture and distribution of all our products and services.